WARNING! #macrame enthusiasts beware of Macrame Notes & Guides
I went to their website before finding their fb page, and they offered a “free” electronic book with macrame designs. Why not see what they have before spending money, right? Well, then they charged me $11 and called it a shipping fee!
I contacted them, and they said that it is really a processing fee, they labeled a shipping fee, to cover the cost of giving me the electronic book, and refused to refund it. I’m filing a complaint with my card company, but I wanted to share so no one else gets duped by these people. Beware of this website! I’ll copy and paste their direct responses below.
Their website : macramenotes.com
Their Facebook: https://www.facebook.com/profile.php?id=61577202295787
Hi there,
We apologize for any confusion regarding the fee on your recent order. To clarify, the charge labeled as a “shipping fee” is actually a processing fee. This helps cover the costs involved in preparing and handling your order.
Thank you for your understanding, and please feel free to reach out if you have any further questions.
Warm regards,
The Greek Notes Team
Hi there,
I regret to inform you that we are unable to cancel the order as the product is a digital item directly sent to your email. Once the order is processed and cancellation is not possible.
Warm regards,
The Greek Notes Team